Applicable to: PDUSU CONNECT Student App and PDUSU CONNECT Teacher App
Effective Date: August 10, 2025
Last Updated: August 25, 2026
PDUSU CONNECT consists of the PDUSU CONNECT Student App and the PDUSU CONNECT Teacher App, collectively referred to as the “Apps.”
The Apps are developed, published and maintained by Wonder Point Creative Solutions Private Limited, an officially authorized technology provider for Pandit Deendayal Upadhyaya Shekhawati University, referred to as the “University.”
The Student App enables eligible students to access their profiles, notices, events, courses, timetables, attendance, examination results, fee information, documents, notifications, student services and communication features.
The Teacher App enables authorized teachers, faculty members and staff to access their profiles, assigned courses and classes, teaching timetables, attendance functions, academic information, notices, events, documents, notifications, student information required for authorized teaching duties and communication features.
This Privacy Policy explains what information is processed through the Apps, why it is processed, how it may be used and shared, how it is protected, and the choices available to students, teachers and other authorized users.
In this Privacy Policy, students, teachers, faculty members, staff members and other authorized account holders are collectively referred to as “Users.”
This Privacy Policy applies to information processed through:
PDUSU CONNECT Student App
PDUSU CONNECT Teacher App
OTP authentication and account-access services
Student, teacher and staff profiles
Academic, teaching and administrative services
Attendance and timetable functions
Examination and result-related functions
Notices, events and notifications
Documents and file-upload features
Chat and communication features
Fee and payment-status features
Support and grievance requests
Account and data-deletion requests
Related backend systems used to operate the Apps
This Privacy Policy does not govern independent third-party websites, applications or services that may be linked from the Apps.
The Student App is intended for eligible students associated with the University.
The Teacher App is intended for authorized teachers, faculty members and staff associated with the University.
Users must access only the account issued or authorized for them. Users must not provide false information regarding their identity, enrollment, registration, employment or eligibility.
Access may be restricted, suspended or terminated when a User:
Is no longer eligible to use the relevant App
Completes or leaves a course
Leaves employment or changes institutional responsibilities
Violates University policies
Misuses the App
Attempts unauthorized access
Engages in fraudulent, abusive or unlawful conduct
The Apps are not designed for children under 13 years of age.
If we learn that information belonging to an unauthorized child has been collected, appropriate steps will be taken to delete or restrict that information, subject to applicable academic, employment, legal and institutional record-retention requirements.
The information processed depends on whether the User accesses the Student App or Teacher App and which features are enabled by the University.
We may process:
Full name
Registered mobile number
User ID, registration ID or employee identifier
OTP authentication status
Profile photograph, where provided
Login date and time
Device and session information
Account-security information
Notification token and notification preferences
Messages and communication records
Uploaded files and attachments
Support requests and complaints
Grievance and moderation records
Device model
Operating-system version
App version
Internet Protocol address
Security logs
Error, crash and diagnostic information
App-performance information
Depending on the services enabled by the University, the Student App may process:
Student ID
Enrollment number
Registration number
Admission number
Course and programme details
Class and department
Semester and academic session
Subject information
Class timetable
Examination timetable
Attendance information
Examination details
Marks, grades and results
Academic documents and records
Certificates made available through the App
Notices and announcements
University event information
Fee details
Payment status
Transaction reference
Receipt information
Student-service requests
Grievances and queries
Profile photographs
Documents and files uploaded by students
Documents and files issued by the University
Depending on the services enabled by the University, the Teacher App may process:
Teacher, faculty or employee ID
Name and registered mobile number
Designation
Department
Institutional role
Assigned courses
Assigned subjects
Assigned classes and sections
Teaching timetable
Duty and schedule information
Attendance entered, reviewed or managed by the teacher
Academic content uploaded by the teacher
Notices and announcements
Assignments and documents
Student information required for authorized teaching duties
Examination and invigilation information
Assessment and result-related information
Authorized communication with students, teachers and University personnel
Employment or administrative information made available through the App
The Apps may process:
Registered mobile number
OTP authentication status
Login date and time
Device and session information
Security and authentication records
The Apps use OTP verification to authenticate eligible Users. Users must never disclose an OTP to an unauthorized person.
When Users access chat or communication features, the Apps may process:
Messages
Message timestamps
Sender and recipient identifiers
Conversation or group identifiers
Images, documents and other attachments
Reported messages or content
Blocked-user records
Moderation records
Complaint and investigation information
Users must not share passwords, OTPs, payment PINs, complete banking credentials or unnecessary sensitive personal information through chat.
When document features are available, the Apps may process:
Documents uploaded by Users
Documents issued by the University
Academic documents
Teaching materials
Assignments
Profile photographs
Images selected from the device
Camera-captured documents or photographs
Download and access records
Camera and photo-library access is requested only when a User chooses to capture, select or upload an image, document or attachment.
To deliver notices and alerts, the Apps may process:
Device notification token
Notification preferences
Notification delivery information
Notification-interaction information
App and device configuration required for push notifications
Where student fee-payment functionality is available, the Apps may process:
Student identifier
Fee category or fee type
Payment amount
Payment date
Payment status
Transaction reference
Receipt information
Payments may be processed by authorized third-party payment-service providers under their respective privacy and security practices.
The Apps do not intentionally store complete payment-card numbers, card PINs, UPI PINs, online-banking passwords or other complete payment credentials.
We may automatically process limited technical information necessary to operate, protect and improve the Apps, including:
Device model
Operating-system version
App version
Language and time-zone settings
Internet Protocol address
Login and session logs
Error and crash information
Security events
Diagnostic information
App-performance information
Unless a specific feature clearly requires it and appropriate permission is obtained, the Apps do not intentionally collect:
Precise location
Contacts stored on the device
Health or fitness information
Biometric information
Advertising identifiers for cross-app tracking
Complete banking or payment credentials
Information may be used to:
Authenticate Users through OTP
Provide secure access to Student App and Teacher App accounts
Maintain student, teacher and staff profiles
Provide academic and University services
Display courses, subjects, classes and timetables
Provide attendance information
Enable authorized teachers to enter or manage attendance
Provide examination schedules and results
Support authorized teaching and assessment functions
Deliver notices and University announcements
Display University event information
Provide student fee and payment-status information
Provide receipts and student documents
Enable authorized document sharing
Enable academic and administrative communication
Deliver push notifications
Respond to support requests and grievances
Moderate chat and investigate reported content
Prevent unauthorized access, fraud and misuse
Protect Users, the University and the Apps
Diagnose errors and technical problems
Improve App security and reliability
Comply with University instructions
Satisfy applicable legal and institutional requirements
Maintain academic, teaching, employment, financial, administrative, security and audit records where required
We do not sell or rent personal information.
Information may be processed where necessary to:
Provide authorized University services
Authenticate eligible Users
Manage the relationship between Users and the University
Perform academic, teaching and administrative functions
Protect the rights, safety and security of Users
Prevent unauthorized access and misuse
Satisfy academic and examination requirements
Satisfy employment and administrative requirements
Satisfy financial, audit and security requirements
Comply with applicable legal and regulatory obligations
Act with the User’s consent where consent is required
Where processing depends on consent, Users may withdraw their consent through the available privacy or support channels.
Withdrawal of consent will not affect processing already completed lawfully and may not apply to information that the University or publisher must retain for academic, teaching, employment, financial, administrative, security or legal reasons.
Information may be shared only as reasonably necessary with the following recipients.
Authorized University departments, officers, administrators, teachers, faculty members and service teams may access information for legitimate:
Academic purposes
Teaching purposes
Attendance management
Examination and result processing
Administrative purposes
Employment-related purposes
Fee and receipt management
Security purposes
Student services
Grievance redressal
Access should be limited according to the institutional role and authorization of the person accessing the information.
Authorized employees and technical personnel of Wonder Point Creative Solutions Private Limited may access limited information where necessary to:
Develop the Apps
Operate backend systems
Maintain the Apps
Provide technical support
Diagnose errors
Protect system security
Investigate technical incidents
Improve reliability
Trusted service providers may be used for:
Cloud hosting
Database services
OTP delivery
Mobile-number verification
Push notifications
Payment processing
Email and communication
Application monitoring
Crash reporting
Analytics and diagnostics
Technical support
Security services
These providers may process information only for authorized service-related purposes and subject to applicable contractual and legal requirements.
Information may be disclosed where reasonably necessary to:
Comply with applicable law or regulation
Respond to a lawful court or government request
Protect the safety and rights of Users
Investigate fraud or abuse
Investigate security incidents
Enforce University policies
Enforce applicable terms and community guidelines
Resolve complaints and grievances
Establish, exercise or defend legal claims
If responsibility for operating the Apps is lawfully transferred, relevant information may be transferred to the successor organization subject to applicable law and appropriate confidentiality and security protections.
Chat and communication features are intended only for legitimate academic, teaching, administrative and University-related communication.
Users must not transmit:
Harassing or threatening content
Abusive or bullying content
Obscene or sexually explicit material
Discriminatory or hateful content
Spam or scams
Misleading or fraudulent information
Malware or harmful links
Unauthorized confidential information
Content that violates another person’s privacy
Copyright-infringing content
Another person’s identity or credentials
OTPs, passwords or payment credentials
The Apps may provide mechanisms to report inappropriate content and block abusive Users.
Reported content may be reviewed by authorized personnel. Content may be restricted, removed or preserved for investigation. User access may be restricted or suspended where misuse is identified.
Concerns may be reported through the in-app reporting feature or through the contact information provided in this Privacy Policy.
Information is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
Student enrollment and academic requirements
Examination and result-record requirements
Certification requirements
Teaching and employment requirements
Attendance and assessment requirements
Fee and receipt requirements
Payroll or financial requirements, where applicable
Security and fraud-prevention requirements
Audit and institutional requirements
Pending grievances, disputes or investigations
University policies
Applicable legal or regulatory obligations
Chat, support and complaint records may be retained for communication, safety, moderation, investigation and dispute-resolution purposes.
When information is no longer required, it may be securely deleted, anonymized or archived according to applicable requirements.
Students, teachers and other authorized Users may initiate an account or data-deletion request through the privacy settings available in the relevant PDUSU CONNECT App or through the following page:
Account Deletion Page:
https://schools.crazion.com/account-deletion.html
A request may also be submitted through:
University Email: registrar@shekhauni.ac.in
Technical Support Email: wonderpointsolutions@gmail.com
A deletion request should include sufficient information to verify the account, including:
Full name
Registered mobile number
Student enrollment or registration ID, where applicable
Teacher, faculty or employee ID, where applicable
Relevant App name
Additional information required to verify the request
After verification, eligible account information will be deleted or anonymized.
Certain information may continue to be retained where necessary for:
Official academic records
Examination and result records
Enrollment and certification records
Teaching and assessment records
Attendance records
Employment and administrative records
Fee, receipt or transaction records
Payroll and financial records
Security and fraud-prevention records
Audit requirements
Grievance or dispute resolution
Compliance with applicable legal obligations
Establishing, exercising or defending legal claims
Deleting an App from a device does not delete the User’s account.
Removal of mobile-app access does not automatically erase official University academic, teaching, employment, financial or administrative records.
The User will be informed if certain information cannot be deleted and, where appropriate, the reason for continued retention.
Subject to applicable law and University requirements, Users may request to:
Access eligible personal information associated with their account
Correct inaccurate or incomplete information
Update eligible profile information
Withdraw consent where processing depends on consent
Request deletion of eligible account information
Obtain information about relevant processing practices
Report unauthorized access or misuse
Submit a privacy-related complaint or grievance
Some official academic, examination, employment or administrative records cannot be changed directly through the Apps.
Requests to correct official records may require approval from the relevant University department.
Reasonable administrative, organizational and technical safeguards are used to protect information against:
Unauthorized access
Unauthorized alteration
Misuse
Improper disclosure
Accidental loss
Destruction
Security incidents
Security safeguards may include:
OTP-based authentication
Role-based access controls
Restricted administrative access
Secure network communication
Session-management controls
Logging and security monitoring
Secure hosting
Backup procedures
Software updates
Vulnerability management
No electronic system can be guaranteed to be completely secure.
Users are responsible for protecting access to their mobile devices and must promptly report suspected unauthorized access.
Users should:
Never share an OTP with another person
Use only their registered mobile number
Protect their device with a passcode or biometric lock
Sign out when using a shared device
Report a lost or stolen device
Report suspected unauthorized account access
Avoid opening suspicious links received through chat
Neither the University nor Wonder Point Creative Solutions Private Limited will request a User’s OTP through an unsolicited phone call, message or chat.
The Apps may send notifications relating to:
University notices
Academic updates
Teaching updates
Timetables
Examinations
Events
Attendance
Results
Fee and student services
Account security
Chat and communication
Users can manage notification permissions through their device settings.
Disabling notifications may prevent timely receipt of important alerts but will not ordinarily prevent access to the Apps.
The Apps may request camera or photo-library permission when a User chooses to:
Upload a profile photograph
Upload a student or teaching document
Capture a document
Upload an assignment or academic file
Send a chat attachment
Permissions are requested through the device’s operating system.
Users may deny or revoke these permissions through their device settings. Some upload-related features may not function without the necessary permission.
The Apps do not access the camera or photo library for unrelated purposes.
Where fee-payment functionality is available, payment transactions may be processed by an authorized payment-service provider.
The payment provider may independently collect information required to complete the transaction. Its privacy policy and terms may apply.
The Apps may receive limited transaction information, including:
Student identifier
Fee type
Transaction reference
Payment amount
Payment date
Payment status
Receipt details
Users must never share payment PINs, card PINs, OTPs or complete banking credentials through chat or support channels.
The Apps may contain links to:
University resources
Payment providers
Academic services
Other authorized services
When a User opens an external service, the external service’s privacy policy and terms may apply.
We are not responsible for independent third-party websites or services that are not operated or controlled by us.
Users should verify a destination before providing personal information.
Limited diagnostic and performance information may be processed to identify:
App crashes
Technical errors
Security issues
Performance problems
Service interruptions
This information is used to maintain and improve the security, reliability and operation of the Apps.
It is not used by us for cross-app advertising or the sale of User profiles.
The Apps do not display third-party paid advertisements as part of their intended student and teacher experience.
We do not use personal information for cross-app advertising tracking.
We do not sell personal information to advertising networks.
If these practices change, this Privacy Policy and the applicable app-store privacy disclosures will be updated before the relevant processing begins.
Teachers and staff may receive access to student information only where necessary for authorized:
Teaching
Attendance
Assessment
Examination
Academic administration
Student-support functions
Teachers and staff must not access, download, disclose, copy or use student information for unauthorized purposes.
Students must not attempt to access another student’s, teacher’s or staff member’s account or information.
Suspected unauthorized access or misuse may result in account restriction and appropriate University action.
Authorized technical service providers may operate infrastructure from different locations.
Where information is processed outside the User’s region, reasonable measures will be used to protect the information according to applicable contractual and legal requirements.
This Privacy Policy may be updated to reflect:
Changes to App features
Changes to University services
Changes to service providers
Security improvements
Changes in legal or regulatory requirements
Changes in data-processing practices
The latest version will be made available through the Apps or the related website.
The “Last Updated” date will be revised whenever this Privacy Policy is materially updated.
Where required, Users may also be notified through the relevant App or another appropriate communication channel.
For privacy questions, account-deletion requests, correction requests, support requests or complaints, contact:
Wonder Point Creative Solutions Private Limited
Authorized Technology Provider for Pandit Deendayal Upadhyaya Shekhawati University
Support Email: wonderpointsolutions@gmail.com
Phone: +91 94153 23502
For correction of official academic, teaching, employment or University records:
University Department: Office of the Registrar – Student Affairs and Grievance Cell
Email: registrar@shekhauni.ac.in
Phone: 01572-232500, 01572-232501
A privacy complaint should include:
User’s full name
Registered mobile number
Student enrollment or registration ID, where applicable
Teacher or employee ID, where applicable
Relevant App name
Description of the concern
Relevant supporting information
Name: Nikhil Mishra
Designation: Technical Support Head
Email: wonderpointsolutions@gmail.com
Phone: +91 94153 23502
Department: Office of the Registrar – Student Affairs and Grievance Cell
Email: registrar@shekhauni.ac.in
Phone: 01572-232500, 01572-232501
Requests will be reviewed and handled within a reasonable period, subject to identity verification, University procedures and applicable requirements.
By using the relevant PDUSU CONNECT App, the User acknowledges that information may be processed as described in this Privacy Policy to provide authorized University services.
Where separate consent is required for a permission or processing activity, the relevant App will request consent before accessing or using the information.